Implementation of a Field Service Management Solution based on Salesforce

To support its Field Service Management a medical device manufacturer planst o implement a software solution based on Salesforce basierenden Software-Lösung. The goal is primarily to collect information on key indicators. In the context of this project, QFINITY∞ has a supporting role, for example in analyzing the requirements, in performing risk analyses and in ensuring GxP-compliant implementation of the system (Audit Trail, handwritten signatures on electronic devices). A GxP-compliant template is being created for worldwide rollout (multi-site approach).