Implementation of a Field Service Management Solution based on Salesforce

Salesforce Field Service Management Loesung - QFINITY

To support its Field Service Management, a medical device manufacturer plans to implement a Salesforce-based software solution. The goal is primarily to collect information on key indicators. As part of this project, QFINITY∞ plays a supporting role, for example in analyzing the requirements, performing risk analyses, and ensuring GxP-compliant implementation of the system (Audit Trail, handwritten signatures on electronic devices). The project includes creating a GxP-compliant template for worldwide rollout (multi-site approach).