{"id":5233,"date":"2021-02-13T15:46:00","date_gmt":"2021-02-13T14:46:00","guid":{"rendered":"https:\/\/q-finity.de\/erstellung-eines-service-level-agreements-sla\/"},"modified":"2021-03-19T11:08:45","modified_gmt":"2021-03-19T10:08:45","slug":"preparation-of-a-service-level-agreement-sla","status":"publish","type":"post","link":"https:\/\/q-finity.de\/en\/preparation-of-a-service-level-agreement-sla\/","title":{"rendered":"Preparation of a Service Level Agreement (SLA)"},"content":{"rendered":"<p>With the requirements of Annex 11, the implementation of a Service Level Agreement (SLA) between the business department and the IT department is essential. <a href=\"https:\/\/q-finity.de\/en\/glossar\/qfinity\/\" target=\"_self\" title=\"QFINITY provides expertise and support for pharmaceutical and medical device companies along the entire product or service lifecycle. Our focus is on developing and optimizing quality management system and IT system strategies to support continuous improvement, (business) process management and optimization through application of technology, ensuring (e)data quality and data integrity, as well as validation&hellip;\" class=\"encyclopedia\">QFINITY<\/a>&infin; supports a pharmaceutical manufacturer in the preparation and coordination of the contents of the SLA.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With the requirements of Annex 11, the implementation of a Service Level Agreement (SLA) between the business department and the IT department is essential. QFINITY\u221e supports a pharmaceutical manufacturer in the preparation and coordination of the contents of the SLA.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[39],"tags":[],"class_list":["post-5233","post","type-post","status-publish","format-standard","hentry","category-news-category"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Preparation of a Service Level Agreement (SLA)<\/title>\n<meta name=\"description\" content=\"QFINITY &#187; Preparation of a Service Level Agreement (SLA)\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/q-finity.de\/en\/preparation-of-a-service-level-agreement-sla\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preparation of a Service Level Agreement (SLA)\" \/>\n<meta property=\"og:description\" content=\"QFINITY &#187; 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